SHIPPING POLICY / TERMS AND CONDITIONS

ALL SALES ARE FINAL

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SHIPPING

STANDARD SHIPPING FOR LOCAL AND DOMESTIC ORDERS - Please allow 2-3 business days for your order to be processed and shipped.

PRE-ORDER ITEMS - Please allow 4-6 weeks for fulfillment. Once your order has shipped, you will receive a confirmation email containing your tracking information.

INTERNATIONAL ORDERS - Shipped within 2 weeks and take up to 12 business days following order processing for delivery through local post.

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ORDER CHANGES

Can I cancel my order? We do not cancel orders after they are submitted.

Can I change my shipping address? Shipping addresses cannot be changed once your order is submitted. We will only ship to the address that was entered during checkout.

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DAMAGED, LOST, OR STOLEN ITEMS

The TOP TIER team is not responsible for lost or stolen items once they leave our warehouse and are in the hands of the parcel service. All claims must be filed with the respective parcel service that is delivering your package.

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RETURNS/EXCHANGES

ALL SALES ARE FINAL. The TOP TIER team does NOT offer exchanges or returns of any kind. If a mistake is made on our end, we will fix it for you.